The Long Way Around Ego
I lost my temper at a Harley service counter over a warranty repair. I wasn’t wrong to be frustrated, but I didn’t love who I was in that moment. Sometimes humility takes the long way around, but it usually gets there.
Shut the Fuck Up and Move the Line
I don’t mind waiting. I don’t mind lines. What I mind is being held hostage by someone who needs an audience while a dozen people stand behind them wondering why basic social awareness has become optional. This is not your one-person podcast. Finish your transaction and leave.
Press Zero to Scream Into the Void
What used to be a frustrating automated phone system has evolved into something worse: a machine that argues with you, blocks access to real help, and turns essential care into a test of endurance.